Web App, ShopStream (eCommerce) Client / Industry ShopStream eCommerce Timeline 16 weeks Team Product lead 2 full‑stack devs UX designer QA Problem ShopStream’s marketplace had poor vendor onboarding, inconsistent product data, and a clunky checkout that caused cart abandonment. Solution Tkmetrix delivered a vendor portal and buyer storefront with standardized product schemas, automated catalog ingestion, and a streamlined checkout with multiple payment options and fraud checks. Tech stack Key features delivered Vendor onboarding wizard with data validation and bulk CSV import Centralized product catalog with variant management and image optimization One‑page checkout, saved payment methods, and order tracking Admin dashboards for sales, returns, and vendor payouts Outcomes Cart abandonment reduced by 28% Vendor onboarding time cut from days to under 2 hours 18% uplift in average order value via cross‑sell recommendations Project process 1 Idea Kickoff workshop with marketing and ops to prioritize features. 2 Scope refinement User stories and acceptance criteria; UX prototypes. 3 Estimation Time & materials with capped upset limit. 4 NDA & Agreement NDA + SOW; payment gateway responsibilities clarified. 5 Development UX prototype → iterative builds → UAT with pilot vendors. 6 Launch Soft launch with 50 vendors, then full rollout. 6 Post‑launch support 2 months free support; analytics handover and training.