Mobile App — MediConnect (Healthcare) Client / Industry MediConnect Healthcare Timeline 14 weeks Team Mobile lead 2 mobile devs backend engineer QA clinical SME Problem Patients struggled to book appointments, access records, and receive follow‑up instructions. Clinics had high no‑show rates and manual appointment management. Solution Tkmetrix built native iOS and Android apps integrated with the clinic EHR to enable appointment booking, secure messaging, telehealth, and automated reminders. Tech stack Key features delivered Appointment booking and calendar sync Secure messaging and document sharing (visit summaries) Telehealth video visits and automated appointment reminders No‑show analytics and waitlist management Outcomes No‑show rate reduced by 32% with automated reminders 40% of follow‑ups moved to telehealth in first 2 months Improved patient satisfaction scores Project process 1 Idea Clinical and patient interviews to map journeys. 2 Scope refinement Define PHIPA/PIPEDA compliance and data flows. 3 Estimation Milestone pricing with security and compliance line items. 4 NDA & Agreement NDA + Data Processing Addendum; clinical liability clauses. 5 Development Native builds, clinical pilot, iterative improvements. 6 Launch App store release and clinic onboarding.